Once we have received your return, we will issue a credit note/invoice correction. Please refer to the table below to see how the refund is calculated based on your payment method.
| Payment method: | Invoice | Prepayment | PayPal | Credit card | Direct debit |
| Invoice amount is collected/paid in full | 1) | ✓ | ✓ | ✓ | ✓ |
| Refund of the payment will be made after the credit note has been issued | 2) | 3) | 3) | 3) | 3) |
1) You can only pay the amount for the goods you are keeping; the credit note/invoice correction will therefore be automatically offset.
If you pay the full invoice amount, you will receive a refund for the credit note/invoice correction.
2) If the invoice amount has been paid in full and there are no further outstanding invoices, you will receive a refund for the credit note/invoice correction.
3) Refunds are expected to be processed within 1–5 working days of the credit note/invoice correction being issued, via the original payment method.