Please use our contact form to report your damaged parcel.
To process your request, we require the following information:
1. Photos of the damaged parcel
2. Item number and number of missing items, if applicable
3. Information on whether you accepted the parcel in person or it was left for you
Our tip for future deliveries: Please mention the damage to the driver and note it when signing for the parcel. Is the damage significant? Refuse to accept the parcel and inform us via the contact form.